**Foxtvpro Refund Policy**
Last updated: 05.01.2024
Thank you for choosing Foxtvpro. We strive to provide reliable IP TV subscriptions and excellent customer service. However, we understand that there may be situations where a refund is necessary. Please read the following refund policy carefully.
### 1. Refund Eligibility
We offer a refund for the IP TV subscription if:
– The IP TV subscription is not working as intended.– Our customer support team does not respond to your messages within a reasonable time frame.
### 2. Refund Timeframe
You are eligible for a refund within 180 days from the date of your subscription purchase.
### 3. How to Request a Refund
To request a refund, please follow these steps:
– **Contact Us:** Reach out to us via email at moc.orpvtxoF%40tcatnoc or through WhatsApp – **Include Information:** In your refund request, please provide your name, username, and a detailed explanation of the issue you are facing.
### 4. Refund Process
Once we receive your refund request, we will review the information provided. If your request meets the eligibility criteria, we will initiate the refund process. The refund will be processed using the original payment method used for the purchase.
### 5. Refund Exceptions
Refunds will not be issued in the following situations:
– If the issue is due to reasons beyond our control, such as internet service provider issues, device compatibility issues, or user error.– If the refund request is made after the 180-day timeframe.
### 6. Contact Information
If you have any questions about our refund policy, please contact us at:
Email: moc.orpvtxof%40tcatnocPhone: +1 (234) 567 89 01
Foxtvpro410 Hillsborough St, Chapel
Hill, NC 27514, United State